The Palliative Care Advice Service is a phone-based service for anyone seeking access to specialist guidance and advice for those living with a life-limiting illness and those who support them. The service is for family, friends and neighbours as well as all healthcare workers.
Specialist nurses and doctors provide information about serious illness and symptoms, being a caregiver and the palliative care service system. For healthcare workers, it offers guidance about prescribing, symptom management, locating appropriate services and decision-making when caring for someone who is palliative or requires end of life care.
The Parkville Integrated Palliative Care Service at The Royal Melbourne Hospital runs the service from 7am – 10pm, seven days a week. The Advice Service is free, confidential and available for everyone in Victoria.