Westcare is a large, modern, purpose-built medical centre that has been providing high quality care to the people of Melton since 1989. We have been recognised as RACGP practice of the year, and our Principal GPs are both past winners of GP Supervisor of the Year.
Our mission is to provide the best possible quality of care (especially chronic disease management and prevention), and to recruit the very best health professionals for our community.
Melton is a fast growing and diverse outer-urban community. We currently have a loyal patient base of 18,000 patients, but still attract many new patients. We are a mostly private billing practice.
The clinical team
Our team consists of 20 GPs, 8 nurses and 12 staff. Though we are a large team, we focus on retaining the culture of a smaller general practice, particularly when it comes to teaching and supervision. Registrars find that all of our doctors and staff contribute to the training experience.
Training of GP Registrars and medical students has been a priority at Westcare for over 20 years, because we believe that a learning culture enhances the level of clinical care provided to patients. GP Registrars are an important asset to the practice, and our patients are very accepting of the role of the GP registrar under supervision. Many previous registrars having decided to remain at the practice as associates and have even become partners.
GP Registrars are fully integrated into the day to day operation of the medical centre. We have enough space for each Registrar to have their own consulting room to themselves. Ample opportunity for adequate clinical exposure and case mix is provided, including special interest areas such as dermatology, women’s health and youth health. There is a high prevalence of chronic disease in Melton, and our reputation for providing such care will bring many patients with complex and chronic conditions to the GP Registrars.
Each registrar is of course allocated to one of our supervisors for the duration of their term. We always ensure the weekly protected teaching (tutorial) time, and tutorials can be planned to meet your needs and preferences. Tutorials are at least 1 hr per week for GPT3 and 4, 1.5 hours per week for GPT2, and 3 hours per week for GPT1. Corridor teaching is in addition to the minimum tutorial time, and supervision can also be provided for telehealth.
Medical students from the University of Melbourne are attached to Westcare. Past registrars have had useful clinical and educational involvement with students, and opportunities for shared tutorials and registrar-led teaching of students exists.
Our top priority through 2020/2021 and moving forward into 2022 has been the safety of our doctors, staff and patients. We moved to predominantly telehealth, but have always retained the ability to see patients face to face – at the doctor’s invitation. We have adopted strict triage processes for those entering the building, and supply adequate PPE, sanitiser, surface cleanser etc.