Contacts and roles
Roles and support available
We have a network of medical education and program support staff across our footprint to provide guidance and support during your training. We encourage you to become familiar with the roles listed below and also refer to metro west, north east, north west and south west sections for staff in your region that you can contact for assistance.
Director of Medical Education and Training (DMET)
Our DMET Angelina Salamone ensures the education and training provided by MCCC is innovative and meets the standards of both ACRRM and RACGP, the requirements of the greater primary health care network and the needs of you, the registrar.
Regional Head of Education (RHE)
The Regional Heads of Education oversee the implementation of the Education Program in each region, supporting the regional team of medical educators as well as working closely with supervisors, practices and you. Your RHE will work directly with you if there are concerns, issues or special requests that cannot be managed by the REAPs or Training Advisors.
Training Support Team
Registrar Education and Practice Support (REAPS) Coordinator
The REAPS Coordinators provide guidance regarding your training pathway and training posts. They oversee the registrar placement process, manage administration tasks associated with assessment activities and review your training data to ensure you are receiving the correct supervision and meeting targets so you are eligible for fellowship.
Training Support Officer (TSO)
Your TSO provides administrative support to both you and your practice. TSOs will be able to answer your questions and monitor the completion of all your required training activities, right through to completing your fellowship paperwork.
Education and Program Support Officer (EPSO)
The EPSOs coordinate the delivery of our education program. They ensure you are on track to complete all mandatory online modules on MeL during the semester and meet your attendance requirements for face-to-face workshops, online learning and webinars.
Medical educators (MEs)
Our medical educators have significant experience in general practice and education.
The role of a medical educator is to:
- Plan, create, implement and review the out-of-practice component of your learning
- Assist you to develop and maintain an active plan for learning
- Share their skills, knowledge and experience
- Work closely with your supervisors and the greater education team, to support your learning across the entire program.
Medical educators may also be training advisors, external clinical visitors or supervisors within a practice.
Supervisors
Supervisors play a key role in registrar training. Your supervisor is an experienced general practitioner who works in a practice or post that has been accredited by either or both colleges.
Training advisors (TA)
You will be allocated a Training Advisor to support you during your training. They will conduct a Training Advisor Review Meeting (TARM) once or twice a semester for an hour, either in person or via interactive technology.
The role of the TA is to:
- Review your portfolio to ensure you are up to date with the submission of all requirements
- Oversee the development and review of your individual learning plan and recording of those on SWAN or alternate recording methods
- Provide mentorship/career guidance
Pastoral and Learning Support (PALS) Team
MCCC’s pastoral and learning support (PALS) team are a group of MEs from each region whose role is to ensure there is individualised support to assist registrars to achieve their learning goals and to meet training, education and assessment requirements.
Key to this process are the formative assessments that are undertaken at the beginning of your GPT1/PRRT1 and GPT2/PRRT2 terms as well as periodically through training. These assessments are used by training advisors, the supervisors and the PALS team to determine whether a registrar has attained the benchmark skills and attributes expected at their stage of training.
Senior Registrar Liaison Officer (RLO)
Dr Charles Aitken – Charles.Aitken@mccc.com.au
Charles oversees a team of registrar liaison officers (RLOs) from each region. RLOs maintain regular contact with GP registrars and facilitate their input into future development, implementation and evaluation of the training program. The RLO can be a point of contact for registrars who have questions or concerns regarding their training. They are also a link to, and can represent local registrars to, General Practice Registrars Australia (GPRA).
Find contact details for the RLO in your training area under the region headings below.
ACRRM Registrar Liaison Officer (RLO)
Dr Andrew Hawthorne – Andrew.Hawthorne@mccc.com.au
Andrew is the RLO appointed to support registrars training towards fellowship with ACRRM. We feel it is important you have a specific and point of contact who understands the challenges rural and remote medicine often provides general practitioners. Andrew can assist with, or provide details of avenues of support for, any concerns, queries or issues you encounter.
Cultural educators
MCCC’s cultural educators and mentors work with you to break down cultural barriers and provide knowledge about Aboriginal culture.
More information can be found under the Aboriginal and Torres Strait Islander health section on the MCCC website.
Our regional contact details
Metro West
Level 2, 369 Royal Parade Parkville VIC 3251
Regional Head of Education
Dr Thanh Nguyen
Thanh.Nguyen@mccc.com.au
Registrar Liaison Officer
Dr Tessa Page
RLO.MW@mccc.com.au
Registrar Education & Practice Support Coordinator
James Garland
James.Garland@mccc.com.au
Training Support Officer
Tracey Smith
Tracey.Smith@mccc.com.au
Education & Program Support Officer
Lorraine O’Callaghan
Lorraine.OCallaghan@mccc.com.au
North East
Level 4, 111 – 113 Hume St, Wodonga VIC 3690
Regional Head of Education
Dr Ursula Read
Ursula.Read@mccc.com.au
Registrar Liaison Officer
Dr Amanda Cohn
RLO.NE@mccc.com.au
Registrar Education & Practice Support Coordinator
Currently recruiting
Training Support Officer
James Moon
James.Moon@mccc.com.au
Education & Program Support Officer
Samantha Delphin
Samantha.Delphin@mccc.com.au
North West
Level 1, 10-16 Forest Street Bendigo VIC 3550
Regional Head of Education
Dr Rachel Lee
Rachel.Lee@mccc.com.au
Registrar Liaison Officer
Dr Nikhil Puppala
RLO.NW@mccc.com.au
Registrar Education & Practice Support Coordinator
Lyn-Marie Richards
Lyn-Marie.Richards@mccc.com.au
Training Support Officer
Nicky White
Nicky.White@mccc.com.au
Training Support Officer
Caroline Bice
Caroline.Bice@mccc.com.au
Education & Program Support Officer
Terri Mathot
Terri.Mathot@mccc.com.au
South West
Level 1, 49 Kepler Street Warrnambool VIC 3280
91a McKillop Street Geelong VIC 3220
Regional Head of Education
Dr Marg Garde
Margaret.Garde@mccc.com.au
Registrar Liaison Officer
Dr Jennifer Brommeyer
RLO.SW@mccc.com.au
Registrar Education & Practice Support Coordinator
Catherine Lawlor
Catherine.Lawlor@mccc.com.au
Training Support Officer
Debby Carlos
Debby.Carlos@mccc.com.au
Training Support Officer
Currently under recruitment
Education & Program Support Officer – Geelong/Colac
Kristin Hughes
Kristin.Hughes@mccc.com.au
Education & Program Support Officer – Warrnambool
Luke McArlein
Luke.Mcarlein@mccc.com.au
